The 5 elements of Application Performance Monitoring

Application Performance Monitoring is the general term for all of the initiatives needed to get a firm grip on your application landscape. Correctly configuring all of the related aspects is very important to maintaining this grip in a world in which the IT landscape is constantly changing. Gartner has developed a 5-dimensional model that you […]

Splunk ♥ API’s

API stands for Application Programming Interface. It is a way of manipulating an application through other applications. This manipulation could involve changing, creating or deleting items in the application, but it can also be used as a way of extracting data from an application. This makes it possible to interface applications with each other and […]

6 Principles for choosing the right IT management software

Choosing the right IT management software is sometimes like looking for a needle in a haystack. There’s so much to choose from, and it all seems to do the same thing and is claimed to be fantastic… But things aren’t always what they seem. In a world that’s changing faster than ever, virtualisation and commodity […]

How do I assess the quality of my external IT supplier?

Given the extent to which companies are contracting out their IT organisation to other parties, outsourcing appears to be making a comeback. But migrating your IT infrastructure and management of the cloud or another party remains a hot topic. In the outsourcing procedure you lay down your criteria for the quality to be delivered by […]